West palm beach, Fla. — You can say that for some members of the industry, the National Association of Chain Drug Stores’ Annual Meeting came a day early this year.

Though not an official part of the NACDS schedule, for a small group of supplier executives the action really began at The Mack Elevation Forum at [...]]]> http://www.theswansongroup.com/mack-elevation-forum-aims-to-align-boardrooms/feed/ 0 http://www.theswansongroup.com/how-to-elevate-customer-engagement/ http://www.theswansongroup.com/how-to-elevate-customer-engagement/#comments Mon, 10 May 2010 16:57:20 +0000 Dan Mack http://www.theswansongroup.com/?p=504

“Half the world is composed of  people who have something to say and can’t, and the other half who have nothing to say  and keep on saying it”

– Robert Frost

It is a maxim that has been proven time and again in our culture: the biggest is not always the [...]]]> http://www.theswansongroup.com/how-to-elevate-customer-engagement/feed/ 0 http://www.theswansongroup.com/co-creation-in-the-new-economy/ http://www.theswansongroup.com/co-creation-in-the-new-economy/#comments Tue, 27 Apr 2010 01:08:08 +0000 Dan Mack http://www.theswansongroup.com/?p=286 Are you, as vendors, creating the future with your top customers? The rules of engagement are changing right before our eyes. Limited loyalty, scarce capital and a dramatic reduction in consumer spending have created a new business landscape. These trends provide a unique opportunity for agile, innovative and insightful companies to improve their customer alignment, [...]]]> http://www.theswansongroup.com/co-creation-in-the-new-economy/feed/ 0 http://www.theswansongroup.com/10-strategic-questions-that-drive-growth/ http://www.theswansongroup.com/10-strategic-questions-that-drive-growth/#comments Fri, 23 Apr 2010 04:04:25 +0000 Dan Mack http://www.theswansongroup.com/?p=310 Strategic reflection is one of the core leadership behaviors of winning organizations. How often do most organizations practice this discipline and honestly look into the mirror? Since 95% of most company’s employees can not define their corporate strategy – it’s not often enough.

The challenge with looking only in the mirror is that you [...]]]> http://www.theswansongroup.com/10-strategic-questions-that-drive-growth/feed/ 0 http://www.theswansongroup.com/what-are-your-blind-spots/ http://www.theswansongroup.com/what-are-your-blind-spots/#comments Fri, 23 Apr 2010 00:46:58 +0000 Dan Mack http://www.theswansongroup.com/?p=243 Most organizations have blind spots hindering their growth and their alignment with their top retail partners.  So what is the root of this reoccurring leadership trap?  In many cases, executives are fearful of true self assessment uncovering cracks in their own armor, while others just don’t place a high enough value on strategic reflection and [...]]]> http://www.theswansongroup.com/what-are-your-blind-spots/feed/ 0 http://www.theswansongroup.com/the-strategic-few-customer-segmentation-strategy/ http://www.theswansongroup.com/the-strategic-few-customer-segmentation-strategy/#comments Wed, 21 Apr 2010 18:21:08 +0000 Dan Mack http://www.theswansongroup.com/?p=152 Executive Insight Series Customer Segmentation Strategy Lessons from a Consumer Launch

“Most organizations spend an enormous amount of their time cultivating new business, which is neither strategic nor productive.  They fall into the trap of mistaking activity for accomplishment.”

-Dan Mack, Mack Elevation Forum LLC & The Swanson Group

Winning with the “Few”

Setting a [...]]]> http://www.theswansongroup.com/the-strategic-few-customer-segmentation-strategy/feed/ 0 http://www.theswansongroup.com/hello-world/ http://www.theswansongroup.com/hello-world/#comments Thu, 11 Jun 2009 14:58:50 +0000 Dan Mack http://www.theswansongroup.com/?p=1 Value Creation: A Pillar of Thought Leadership Insights from a Consumer Launch

“Half the world is composed of people who have something to say and can’t, and the other half who have nothing to say and keep on saying it” – Robert Frost

What is Thought Leadership?

It is a maxim that has been proven time and [...]]]> http://www.theswansongroup.com/hello-world/feed/ 0